Shipping Policy

Shipping Policy for Bagicha - Online Live Plant Selling

Thank you for choosing Bagicha for your online live plant purchases. This Shipping Policy outlines important information regarding the shipping of your orders.

1. Order Processing Time

  • Orders are typically processed within 1-3 business days from the date of purchase, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may vary. We strive to keep you informed of any delays.

2. Shipping Methods

  • We offer standard shipping for most orders. Expedited shipping options may be available at an additional cost.
  • Shipping carriers and methods may vary depending on your location and the size of the plants being shipped.

3. Shipping Rates

  • Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination.
  • Free shipping may be available for orders above a certain amount, as specified on our website.

4. Shipping Destinations

  • We currently ship to [list countries or regions where you ship to].
  • Please note that shipping live plants to certain locations may be restricted due to agricultural regulations. We comply with all applicable laws and regulations regarding plant shipments.

5. Packaging

  • We take great care in packaging our live plants to ensure they arrive in optimal condition.
  • Plants are securely packaged to prevent damage during transit. Special care instructions may be included with certain delicate plant varieties.

6. Delivery Times

  • Delivery times vary depending on your location and the shipping method selected.
  • Estimated delivery times are provided at checkout and are based on the shipping carrier's service.

7. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your shipment by using the provided tracking number on the carrier's website or through our website.

8. Shipping Delays

  • While we strive to deliver your orders on time, shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
  • We appreciate your understanding and patience during such times.

9. International Shipping

  • For international orders, customs clearance procedures and import duties/taxes may apply. These charges are the responsibility of the recipient.
  • We are not responsible for delays caused by customs processing.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy or your order's shipment, please contact us at support@bagicha.co. Our customer service team is here to assist you.

 

Last updated:  25/08/2024